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SHIPPING POLICY
Your order will be shipped for no extra charge via Canada Post surface mail.
We are happy to ship whichever way you prefer however, but will charge you the difference
between our standard shipping costs and the actual shipping charges.
REFUND POLICY
We’re easy
to get along with at Stony Plain Records. If you receive a damaged or
defective item, we want it back! And even if something is not damaged
or defective, you can still return it as long as it has not been
opened. Just return the item with the original invoice email and in the
condition in which you received it. Be sure to tell us why you are
returning it.
Please send all returns to:
Stony Plain Records
Box 861
Edmonton, AB
Canada, T5J 2L8
Shipping charges will only be refunded if we made a mistake on your
order. All refunds, will be credited to the credit card used for your
purchase. We will process your refund quickly and send you an email
upon completion. Remember, if you give an insufficient or incorrect
address and the package is returned, you will be charged to resend the
package to the correct address.
PRIVACY POLICY
Stony Plain
Records believes that your personal information deserves to be
protected. You can browse the site without providing any personal
information at all. However, if you want to make a purchase, you will
need to provide the necessary details.
We protect your personal information.
We use your personal information to process your orders. You are not
required to provide any personal information until you place an order.
When you do place an order, it is processed through a secure server
using Secure Socket Layers (SSL) encryption to protect your data.
JavaScript?!
I'm afraid you must have a javascript enabled browser to make any purchases
from this website. If you're not sure if you do, give it a shot, and see
if you can do the order. If you can't, you probably don't have one. Sorry.
And we do not disclose your personal information
We do not sell, rent, or make available any of your personal
information to anyone else. Your information is yours! The only
exception is when your credit card is processed and, as stated above,
the information is processed through a secure server.
Amigo Web Services, who host the Long John Baldry, Jimmy Witherspoon and
Jay McShann websites, may contact you from time to time with information
pertinant to your purchase. For example, memorial services that take place.
If you do not wish to be contacted in this way, please contact
Amigo Web Services.
Of course, we reserve the right to cooperate with local, provincial and
national officials in any investigation requiring either personal
information provided when you place an order or reports about lawful or
unlawful visitor activities on this site.
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