TAX
Nobody likes tax, so we've included it in our listed prices where appropriate (Canadian orders). This means you won't be charged any extra for GST, HST or PST. Making it more reasonable for you, and easier for us!
SHIPPING POLICY
Shipping costs are now included in our online pricing! Your items will be shipped via Canada Post surface.
Contact us to arrange for different shipping methods. We will be happy to ship your order however you want. We will bill your credit card the difference between the above shipping charges and the actual shipping charges.
REFUND POLICY
We’re easy to get along with at Stony Plain Records. If you receive a damaged or defective item, we want it back! And even if something is not damaged or defective, you can still return it as long as it has not been opened. Just return the item with the original invoice and in the condition in which you received it. Be sure to tell us why you are returning it.
Please send all returns to:
Stony Plain Records
Box 861
Edmonton, AB
Canada, T5J 2L8
All refunds, will be credited to the credit card used for your purchase. We will process your refund quickly and send you an email upon completion. Remember, if you give an insufficient or incorrect address and the package is returned, you will be charged to resend the package to the correct address.
PRIVACY POLICY
Stony Plain Records believes that your personal information deserves to be protected. You can browse the site without providing any personal information at all. However, if you want to make a purchase, you will need to provide the necessary details.
We protect your personal information.
We use your personal information to process your orders. You are not required to provide any personal information until you place an order.
When you do place an order, it is processed through a secure server using Secure Socket Layers (SSL) encryption to protect your data.
Ahhhh, Cookies!
Cookies are used to track your shopping cart as you browse our the site. If your browser does not accept cookies, we cannot track your shopping cart.
And we do not disclose your personal information
We do not sell, rent, or make available any of your personal information to anyone else. Your information is yours! The only exception is when your credit card is processed and, as stated above, the information is processed through a secure server.
Of course, we reserve the right to cooperate with local, provincial and national officials in any investigation requiring either personal information provided when you place an order or reports about lawful or unlawful visitor activities on this site.
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